65% trust AI to compare. Only 14% trust it to buy. That gap is your window.
Your Customer Delegated the Purchase. Now What?
Your customer did not visit your page. They asked an AI what to buy, got a recommendation, and bought it. Your product either made the shortlist or it did not. And you will probably never know which.
The Number That Looked Fine While Everything Broke Quietly
Every business has a number it lives by. Not the number it reports in board meetings. Not the one that goes in the quarterly update or the investor deck. The one that the founder checks first thing in the morning, before coffee, before email, before anything else. The one that tells them, in a single... Continue Reading →
What I Learned From the Employee Who Quit Without Warning
A resignation is almost never a decision. It is an announcement of a decision that was already made, sometimes weeks earlier, in a part of their head you were never invited into.
The Board Meeting That Changed How I Run Every Meeting Since.
I used to think a good meeting was a long one. Then a board member asked why we'd spent two hours in a room to make one decision. It was not the right call. Here's what I changed since.
Why Your Product Listing Is Now Talking to a Machine, Not a Person
The first reader of your product listing is no longer a person. It is an AI system, parsing your page to decide whether your product deserves to be part of the answer it gives someone else. And that system reads completely differently from the way a human does.
The Amazon PPC Trap. Spending More and Selling Less.
"Our ads are performing great. We're losing money though." ACoS healthy. CTR healthy. Every chart green. The bank account, meanwhile, was having a completely different conversation.
The Brand Everyone Trusts Spends Less Than You Think
Page eleven. Two clients, same category, same price point. One had nearly double the ad budget. The smaller spender was outselling them.
The Investor Who Changed Everything. Not in a Good Way.
The wrong investor does not just fail to help you. They actively make things harder in ways you will spend months trying to understand and years trying to undo.
The Client I Should Have Fired Two Years Earlier.
The client that felt like revenue was actually closer to a loss when I counted everything it was genuinely costing us.