When every D2C brand starts to blur together, safe becomes dangerous. This blog unpacks why true differentiation is the only strategy that sticks.
Scaling Is Not an Algorithm. It’s an Orchestration
Scaling is not about how fast you move, but how well your teams stay in sync. The real challenge is not growth itself, but growing without losing rhythm.
When Everyone’s Burning Margins, Build Trust Instead
The Story: The Cheapest Room Isn’t Always the One That’s Booked A few months ago, I was trying to book a hotel for a short business trip. I found three nearly identical rooms, all within the same area and price range. One was offering 30 per cent off. Another had flashy add-ons. But the third... Continue Reading →
Your Customer Experience Is Your Marketing
Your best marketing is not an ad. It is the experience your customer remembers and tells their friends about. In my latest blog, I share why experience beats every campaign.
You Had Their Heart. Until Checkout Took 12 Clicks.
Loyalty is not stolen by competitors but lost to friction - one extra click is all it takes.
Why the Best Products Still Lose. And What Wins Instead.
In this blog, I break down why having the best product isn't enough in today's crowded digital marketplaces. Click to read the blog now.
Great Brands Don’t Burn Cash. They Build Loyalty
In this blog, I talk about why repeat customers, not just rapid growth, are the real drivers of sustainable success. Click to read the blog now.
Everyone Took the D2C Shortcut—Now It’s a Traffic Jam!
In this blog, I reflect on why the D2C dream feels more like a traffic jam in 2025—and what brands need to do to keep moving. Click to read the blog now.
Flex Appeal: Why the Best Brands Don’t Sit Still
The best brands today don’t sit still—they shift, adapt, and evolve. In a world moving fast, fluidity isn’t a trend. It’s survival. 👉 Click to read.
Snacks and Swipes: How Gen Z and Alpha Rule E-Commerce
My 14-year-old niece, Anika, roasted my e-com skills over samosas, schooling me on Gen Z and Alpha’s slick, planet-saving ways. Click to read how.