Ten silent customers are scarier than one angry one. Because silence doesn’t complain. It just leaves.
One Angry Customer Isn’t a Crisis, Ten Silent Ones Are
The Cost of Being Everyone’s Backup Plan
Being everyone’s backup plan may look flattering, but it is the fastest road to burnout.
The Silent Culture Killer: “Let Me Know If You Need Anything”
Vague offers of help do not build culture. Specific actions do. This blog shares why the smallest, most proactive gestures leave the biggest mark.
The Feeling of Being A Father!
I still remember the day when I was first going to become a father. When I lifted Vir, (now my elder son among the three), in my hands and the way he clutched my hands with his tiny little fingers, the feeling was something inexplicable. Both Ami and I were short of words and were... Continue Reading →
Cloverbites By Rupesh Sanghavi 