In this blog, I unpack the rising cost of e-commerce returns and explore if charging for them could be a smart move or a risky gamble. Click to read the blog now.
Is It a Bird? Is It a Plane? Nope, It’s Superapps Taking Over E-Commerce
In this blog, I explore how superapps are changing the way we buy, sell, and interact online—bringing everything into one seamless experience. Click to read the blog now.
Why My Website’s Jealous of TikTok and a $80 Blender Mistake
In this blog, I reflect on 18 years of e-commerce evolution, from websites to TikTok and Alexa-driven sales. Discover why my website’s jealous—and how to stay ahead—click to read the blog now.
Size Doesn’t Matter: How Micro-Brands Are Making Major Moves
In this blog, I explore how micro-brands win by serving niche audiences with agility and heart. Learn why my small start with one book inspires me still—click to read the blog now.
Digital Flex: When Owning Virtual Goods Becomes the New Status Symbol
In this blog, we explore how digital goods are redefining luxury, status, and investment in the metaverse. From virtual Gucci bags to digital real estate, the future of retail is evolving fast—click to read the blog now.
Brand Loyalty? That’s Cute. But Have You Seen This 20% Off Code?
In this blog, we explore the shifting landscape of brand loyalty—why consumers are quick to switch brands for a discount, a better experience, or a viral trend. Is loyalty dead, or just evolving? Click to read the blog now.
‘Made in China’ Running Out of Time?
In this blog, I share my latest insights from a recent trip to China, where shifting trade dynamics and rising costs are pushing brands to rethink their sourcing strategies. Click to read the blog now.
Is AI Killing Search?
In this blog, we explore how AI is transforming traditional search into a discovery-driven experience, changing the future of e-commerce. Click to read the blog now.
Trust 2.0: How to Win Consumer Confidence in the Age of AI & Automation
In this blog, we explore the digital trust crisis—why consumers are more skeptical than ever and how brands can win them back. Click to read the blog now.
24/7 Commerce, 24/7 Chaos: Are We Asking Too Much From Logistics?
In this blog, we uncover the hidden costs of our ‘always-on’ e-commerce model—strained supply chains, environmental impact, and the human toll. Is this relentless pace truly sustainable? Click to read the blog now.